We identified deficiencies in all five areas we reviewed affecting mail delivery and property conditions at the four delivery units.

Although the Postal Service audited contractual postage rates and reviewed whether shippers met contractual volume requirements, it failed to identify 45.4 million packages dropped at the wrong location – packages…

While safeguards were appropriately implemented to secure the mail held overnight at the LTO optimized offices, we found the LTO initiative negatively impacted service to customers.

With a massive operation that delivers mail daily to over 160 million addresses in America, the Postal Service relies on many contractors to meet its ever-growing needs.

The Michigan 1 District did not always promptly deliver PME destined for customers in the district. In addition, PME that originated in the district was not consistently processed to allow…

The Florida 3 District did not meet the on-time delivery goal for First‑Class turnaround Mail over the last two years as only between 83 and 90 percent of turnaround mail…

While we did not evaluate the rate transfers from the old system to the CLEAR system, based on rates identified in CLEAR, supplier payments in the TMS were generally processed…

During the week of September 16, 2024, we performed a self-initiated audit at the Boston Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC.

Today, Tammy Hull, United States Postal Service Inspector General, announced the release of a video highlighting the Election Mail oversight work her agency performed during the 2024 general election.

The audit team identified deficiencies in all five areas we reviewed affecting mail delivery and property conditions at the three delivery units.