OIG
USPS OIG – Postal Service Workforce Composition
While there are numerous major cost centers in the Postal Service’s network, compensation and benefits is the largest. The Postal ...
USPS OIG – Postal Service Contract Practices and Oversight
We found that the Postal Service does not consistently collect and maintain required information to support informed contract decisions, which ...
USPS OIG – Network Changes: Impacts in South Dakota
These extended routing distances, combined with limited intrastate transportation links and other transportation-related changes, reduced the timeliness and reliability of ...
USPS OIG – Evaluating Mail Recovery Center Package Growth
We found the MRC received four times more volume than it reported. MRC management reported that it returned 39 percent ...
IG Cites ‘Schemes’ to Manipulate USPS Customer Service Data; Management ‘Pressured’ Some Employees to Go Along
An inspector general report has cited what it calls two “schemes” to make USPS customer service data seem more positive, ...
Review of PRC Compliance With the Federal Information Security Modernization Act of 2014 for Fiscal Year 2026
The PRC has made incremental advancements in its information security program and closed all but one prior year recommendations ...
USPS OIG – Compensation, Benefits, and Bonus Authority in Calendar Year 2025
The Postal Service complied with the applicable compensation provisions of the PAEA and its policies and guidelines related to benefits, bonuses, ...
USPS OIG – Tennessee District: Delivery Operations in the Nashville, TN, Area
The audit team identified deficiencies in six areas we reviewed at the delivery units affecting mail delivery and property conditions ...
USPS OIG – Customer Survey Integrity
The Postal Accountability and Enhancement Act requires the U.S. Postal Service to submit annual customer satisfaction reports to the Postal ...
USPS OIG – Efforts to Mitigate Counterfeit Postage
The Postal Service and Postal Inspection Service made progress mitigating the use of counterfeit labels but lacked comprehensive oversight and ...