In one Middle Tennessee town, all 677 water bills are lost in the mail, past due

Watertown is trying to get the bottom of a billing mystery that’s affecting hundreds of customers.

All of the city’s 677 water and sewer bills, taken to the post office on June 20 for mailing, have not been received by customers three weeks later, city officials report.

Payments were due on July 10.

The city has a receipt for payment and acknowledgement of delivery from the post office, saying the bills had been taken care of, Watertown City Recorder April Lamberson said.

Watertown’s mail typically goes to Nashville, even when recipients are in the Wilson County city. There is generally a 4-5 day period between when the water bills are mailed and when they arrive to customers, Mayor Mike Jennings said.

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