For months, WBRC received dozens of calls and emails about missing mail and packages inside the United States Postal Service. While USPS denies all allegations, a whistleblower weighed in, pulling back the curtain on what they say is happening inside the organization.
They agreed to speak to us under the condition of anonymity over fear of retaliation.
When we asked whether it was a secure operation, they stated, “Absolutely not. The mail isn’t safe, employees aren’t safe.”
The whistleblower felt compelled to come forward after they said the USPS lied to WBRC about backed up mail, confirming it was all clear in a matter of days.
“It was never cleaned up, it’s my understanding during that investigation the mail was moved from one location to another,” they stated. “There were safety complaints filed on the backed-up mail and workplace hazards. They cleared the aisles before the fire marshals came in so they could pass inspection.”
A complaint we heard from dozens of viewers: packages delayed by weeks. The tracker would show the package sitting for days or even weeks in the Birmingham distribution center. At times, instead of being delivered locally, it would travel to multiple states and then back to Birmingham.