Federal employees, retirees and dependants covered by GEHA health care are still experiencing service outages as the company is working to restore claims processing and repayment systems after a cyber attack breached the healthcare industry in February.
GEHA, a popular Federal Employees Health Benefit plan that covers some 2 million beneficiaries, has some of its services provided by Change Healthcare, the target of the attack by a ransomware hacker group, ALPHV, or Blackcat. UnitedHealth Group, Inc., is the parent company.
Last month, GEHA showed an online message to beneficiaries saying it was having difficulties with one of its vendors, and Federal Times received complaints from some policyholders that they couldn’t access certain account statements.
