MILTON — After nearly three decades of sorting mail, lifting packages and greeting generations of customers with a warm smile and a steady hand, Donna Pratt is retiring from the U.S. Postal Service.
Pratt, a fixture at the Milton Post Office for 28 of her 30 years on the job, is leaving behind more than a career. She’s leaving a community that’s come to know her as a friendly constant — a listening ear, a problem-solver and, as coworkers often joked, “the mayor” of the post office.
“I just want to be that person,” Pratt said. “My motto has been killing with kindness.”
Before her days in uniform, Pratt spent nine years in residential construction. But when she found herself craving more stability — and a job with reliable benefits — she turned to the post office.
