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In the two and a half years that Postmaster General Louis DeJoy has been in that role, he’s rankled members of Congress, the public and industry groups with his operational changes. But, he presses on, telling GovExec that he’s going to make mistakes, but ultimately learn from them.
Senior Correspondent Eric Katz spoked to DeJoy recently for a story headlined headlined “USPS Prepares for a ‘Year of Implementation,’ and the Shaping of Louis DeJoy’s Legacy.” He joined the podcast to talk about DeJoy’s plans and the construction of his legacy as Postmaster General.