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A congressional watchdog found the Postal Service’s initial steps to implement a 10-year reform plan and Congress passing major reform legislation last year are putting the agency closer to overcoming its long-term financial challenges.
But the Government Accountability Office, in a recent report, recommended USPS can do more to ensure its 10-year reform plan succeeds — although the agency may need more than its own self-help strategy to dig itself out from a financial hole.
David Marroni, GAO’s acting director of physical infrastructure issues, said in a recent interview that some potential USPS reforms are outside the agency’s control, and may require intervention from Congress.