At a heated hearing of the Senate Committee on Homeland Security and Government Affairs back on April 16, Georgia’s Senator Jon Ossoff questioned Postmaster General DeJoy about the persistent delays that followed the opening, in February, of the new regional processing center in Palmetto, outside of Atlanta.
DeJoy said it would take about 60 days for service performance scores to return to normal. Ossoff told DeJoy that if the problems weren’t fixed in weeks, not months, “I don’t think you’re fit for this job.”
We now have the performance data for the 60 days since that hearing, and the scores are nowhere near normal. Yes, they have improved since bottoming out in March, but they are still very poor, and by most measures, completely unsatisfactory.