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USPS says its Social Customer Response team receives over 3,000 posts a day on its Twitter and FB accounts, over one million posts in FY 2021. The team has has 11 career employees and 9 contractor support roles.https://t.co/wpvSLzN0nyhttps://t.co/3sSfWcLjQl
— Save the Post Office (@savethepo) April 26, 2022
https://postaltimes.com/wp-content/uploads/2022/04/ChIR-No.-26.Rsp_.Qs_.2_3.Rev_.4.25.22.pdf