SHAWNEE, Kan. — Neighbors in Shawnee say they’ve gone days without receiving their mail.
It’s an issue FOX4 has repeatedly reported on across the Kansas City metro.
“Nobody can tell me who it’s forwarded to, so it’s out there in la la land,” Ron Huett said.
He has a lot of questions, but no real answer. The U.S. Postal Service said it’s having staffing shortages.
In response, a USPS spokesperson said:
“When mail service issues occur, we take steps to quickly resolve customer concerns. We gladly work to address any specific issue from the community when brought to our attention and we encourage customers to reach out to their local postal station.
“Customers can also go to our website usps.com and click on ‘Contact us’ at the bottom of our homepage or utilize this direct web address. Every email will be carefully documented, and appropriate action taken to strengthen service.