Louis Dejoy, Postmaster General of the United States, has ridden the political tiger. Appointed by Donald Trump in 2020, the former Republican donor has continued his role by appealing to the priorities of the Biden-Harris Administration.
USPS operations and changes, however, have earned significant criticism from the United States Postal Service’s Office of Inspector General. Dejoy launched a number of transforming initiatives simultaneously, leading to major declines in service quality.
One of Dejoy’s signature programs is “Delivering For America,” an aggressive transformation that focuses on the creation of Regional Processing and Distribution Center hubs that would be served by local processing centers, then sorting and delivering centers. Implementation is expected to result in slower delivery times for rural customers and expected (but perhaps not possible) faster delivery for urban residents.
He explained, “We’re trying to literally save the Postal Service” from the impact of losses that totaled $7 billion in 2024 so far alone, up from a $6.5 million shortfall in 2023.
