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‘Not your grandparents’ post office’: A glimpse at the future of the USPS lies in Chula Vista

December 26, 2023

READ FULL ARTICLE AT » The San Diego Union-Tribune

Step inside its processing floor and you’ll get a glimpse of the future of the U.S. Postal Service.

“This is not your grandparents’ post office anymore,” said Mayra Elena, a customer relations coordinator at the South County site. “The post office is evolving.”

Behind her were a handful of coworkers enjoying small talk as they laid packages on a conveyor belt and others sipped coffee waiting for the mail carriers to arrive just before their 8 a.m. shift on a recent Thursday.

The typical, early-morning shift of manually scanning and sorting thousands of pieces mail by ZIP code in time to load them up for delivery is now set at a more favorable pace.

“It used to be way more stressful, especially during the holiday season,” said Jacqueline Arias, a distribution clerk. “But right now, it’s only 8 a.m. and we are almost done, when before we used to sometimes finish until 9 a.m.”

It’s all thanks to technology.

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