Sun. May 19th, 2024

Local mail carrier says USPS ignores concerns over mail mishaps, irregular post office hours

April 11, 2024



Claims of Post Office issues have come up in other parts of the St. Louis Metro too, including an Arnold location.

The mail carrier says staff shortages are causing problems. When mail carriers are off, the mail carrier says no one is replacing them.

Recently, he says he heard a USPS downtown supervisor say, “‘No matter how many routes you’re down, no matter how many call in, you do not get to call mail carriers on their day off to bring them to work.’”

He says that means mail is often sitting for days until the carrier returns.

He and other mail carriers have tried telling their bosses about customers’ issues and ways of making sure they are able to get life-saving medications on time, but it’s seemingly falling on deaf ears, he says.

“We are the soldiers, they are the generals,” said the mail carrier. “If the generals don’t listen to the soldiers, the battle… the battle is a lost battle.”

USPS sent a statement to First Alert 4 reading:

The Postal Service is committed to providing the best possible service to our customers and we apologize for any inconvenience they may have been experienced. This matter is being addressed to ensure we provide timely and consistent hours of operation to our customers.

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