Nothing gets by Diana Manzella from her home office perch overlooking the south Kansas City cul-de-sac where she lives.
So when her mail carrier started missing delivery days a few months ago, she noticed.Manzella, 66, a self-described details-oriented person, was signed up for Informed Delivery, a United States Postal Service program that sends a heads-up about mail on its way.
But early this year, the lag between notification and delivery began growing longer; sometimes the mail never came at all.“It’s very sad, because what are we supposed to do? We’re supposed to rely on them. They’re supposed to follow the law and deliver our mail and yet we can’t get anybody to come on a regular basis. It’s a hit and miss,” Manzella said.
Source: Kansas City residents angered by USPS mail delivery problems | The Kansas City Star