Sun. May 19th, 2024

First-Class Service Turns In Its Worst Performance In The Past 12 Months

April 18, 2024

READ FULL ARTICLE AT » Save the Post Office

Poor service performance showed across the spectrum last week.  It was a worrisome week.

Only 63.5% of First-Class letters were delivered on time last week, with more than 8% more than five days late.  First-Class flats performed comparably to letters but with only 3.8% more than five days late.   An average First-Class letter took nearly five days to deliver.

Marketing Mail service performance was slower than YTD in all categories, including a worrisome slowdown in Intra-SCF performance.  This figure, which measures how long it will take to deliver mail that is entered in the delivery SCF, is generally rock-steady but has slipped from 2.24 days to 2.54 days for Marketing Mail letters.

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