HONOLULU (HawaiiNewsNow) – Frustrated business owners say they’re out thousands of dollars after packages dropped off at Hilo’s main post office keep vanishing. HNN Investigates spoke to two small business owners who said it’s been a problem they’ve struggled with more than a year.
Fed up with missing mail, the owner of Kahua Aina took to social media to see if anyone else was having trouble. Jordan Camara soon realized she was not alone.
“I had so many people reply to me, ‘Yea, my small business here. My small business there,’” she said.
That’s how she found out Jessica Wong, another Hilo business owner, was plagued by the same problem.
“We never had an issue until last year,” Wong said.
Both business owners told HNN Investigates when they drop of large shipments of online orders — on the post office’s back dock or inside at the mail drop — it appears not all of their packages are getting scanned into the system.
