(CNN) – A woman in California is desperate to help her son find his father’s cremated remains.
The U.S. Postal Service delivered the ashes, but to the wrong address.
Fifty-four-year-old Michael Voorhees’ life was cut tragically short by an aggressive form of cancer; it was heartbreaking to all who knew and loved him.
Garcia and her son, who are in San Jose, were supposed to get their ashes delivered directly from the cremation service via certified mail.
The USPS tracking number showed that the ashes were delivered Jan. 18 in the afternoon, but Garcia and her son never received them.
“We investigated and we found out that USPS had delivered the ashes, but to a different address,” Garcia said.
The news was devastating.
The United States Postal Service provided a statement on Wednesday.
“The station has sent multiple representatives to the location where the item was delivered. Unfortunately, no one answered the door during those attempts. The matter has been escalated to the Inspection Service, who will be making efforts today to assist in the recovery of this package. We deeply regret the inconvenience this has caused. We acknowledge the sensitivity of this mis-delivered item and will continue to pursue efforts to recover it,” the USPS said in the statement.
