Nearly three years into the reign of Louis DeJoy as Postmaster General, many in the commercial mail production business have conceded that their irrelevance to Postal Service leadership is now nearly total. Accordingly, what they think or need matters virtually not at all at L’Enfant Plaza, and, as a result, we’re all just along for the ride.
Where that ride is taking us, unfortunately, is nowhere good.
Lip service
In the thirty-one months since June 16, 2020, the Postal Service and its relationship to ratepayers have changed, some would argue, with good reason, for the worst.
The foreshadowing came when the PMG announced his 10-year Plan as a fait accompli, claiming it was the product of customer involvement, even though no one could identify when or with whom any such collaboration had occurred.