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Ahead of Holiday Season, Spanberger Relaunches U.S. Postal Service Survey to Collect Experiences of Virginians Facing Delays

November 22, 2023

READ FULL ARTICLE AT » Abigail Spanberger

Since First Launching Her Survey in August 2020, the Congresswoman Has Received More Than 8,100 Responses from Virginians Expressing Concerns About USPS Delays

WOODBRIDGE, Va. — U.S. Representative Abigail Spanberger today relaunched her survey to collect experiences and concerns from Virginians about the U.S. Postal Service (USPS).

Millions of Virginians rely on USPS to pay bills, send cards, receive prescriptions, and fulfill customer orders. When mail delivery and service is unreliable, Virginians can face serious consequences — from late benefit checks and payments to days without vital prescription medications. And as the holiday season begins, many Virginians will rely on USPS for deliveries.

As many Virginians are still experiencing USPS mail delivery and service delays, Spanberger is relaunching her survey to hear from families, seniors, and business owners in the Seventh District about how they have been impacted by inconsistent or unreliable mail service. Virginians can click here to complete Spanberger’s brief USPS survey and share their stories.

“Across Virginia, USPS serves as a vital lifeline. Virginians rely on a strong USPS to deliver not just seasonal cards and heartfelt gifts, but also lifesaving medications and important customer orders,” said Spanberger. “Ensuring efficient and reliable postal services is crucial, especially at this time when USPS is experiencing a significant surge in packages and mail due to the holiday season. I encourage the many Virginians impacted by unreliable mail service to take a moment and voice their thoughts and concerns.”

Since the Congresswoman first launched her survey in 2020, she has received more than 8,100 responses from Virginians expressing concerns about ongoing delays at USPS.


Spanberger has long been vocal about the numerous ways in which Virginians suffer without a strong USPS. In February 2022, Spanberger voted with a bipartisan majority of the U.S. House to pass the Postal Service Reform Act, which President Biden signed into law. The legislation eliminates the healthcare prefunding mandate, integrates retiree healthcare with Medicare, requires a 6-days-a-week delivery schedule, creates transparency standards, and more to ensure the USPS has the financial stability to continue serving the American people for years to come.

That same month, Spanberger pressed U.S. Postmaster General Louis DeJoy to provide answers to Virginians about how USPS would distribute COVID-19 testing kits in a timely fashion — particularly in the face of ongoing mail and delivery service delays.

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