Officials from the United States Postal Service (USPS) traveled to Cordova this past week to discuss service-related issues at the local branch in the wake of community outcry over recent changes made to operations at the Cordova Post Office.
Melissa Medieros, the manager of customer relations, and Candace Kvale, manager of post office operations, traveled from Anchorage to connect with community leaders for two separate invitation-only meetings. Medieros and Kvale met with the city manager, mayor and representatives from the Cordova Chamber of Commerce first. The U.S. Forest Service organized the second meeting, and several business owners and private citizens were in attendance.
This past winter, the Cordova Post Office underwent changes to its package pick-up policy, resulting in patrons no longer being allowed to pick up large parcels at the bay doors. Cordovans were previously able to drive to the back of the building and load large deliveries and heavy packages directly into their vehicles. Post office users say this practice was not only convenient, but essential for postal service in rural communities.