The United States Postal Service (USPS) has been the most popular federal government agency since it was first included in the Gallup Poll on this subject matter in 2014. It was the only agency with an approval rating greater than 70 percent in the 2019 poll.
Yet, the USPS and members of Congress who were instrumental in enacting the Postal Service Reform Act of 2022 (Pub. Law No. 117-108) continue to receive heavy criticism from USPS competitors and their supporters, who attempted to undermine key provisions of the bill that codified integrated the delivery of mail and packages six days a week. Requiring the USPS to establish two delivery systems would have increased costs, slowed down delivery, and raised prices for consumers and businesses. The Postal Regulatory Commission found that creating separate networks would have cost more than $15 billion annually for a new fleet of vehicles and tens of thousands of new employees.