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USPS OIG – Mobile Delivery Device Security Control Assessment

July 11, 2023

READ FULL ARTICLE AT » Office of Inspector General OIG

Background

The U.S. Postal Service (USPS) must provide customers and employees visibility into where packages are in the mail stream to be competitive and support package growth. The Postal Service recently invested nearly million to purchase and deploy 284,000 Mobile Delivery Device-Technology Refresh (MDD‑TR) scanners at Postal facilities. Carriers use these handheld scanners to track package delivery in real-time. These scanners are supported by multiple cellular service providers to collect and transmit data to other Postal Service applications. Therefore, adequate security controls and scanning accuracy are important to protect Postal Service resources and support growth in the package delivery business.

What We Did

Our objective was to assess the security controls of the MDD‑TRs deployed at Postal Service facilities. Specifically, we performed testing on the devices using automated tools and manual review techniques to evaluate the devices’ security controls and functionality.

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