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The Postal Service Office of Inspector General works to prevent and detect fraud and abuse in U.S. Postal Service programs. We do that in two ways: Our auditors examine postal programs to make sure there are safeguards that make fraud more difficult, and our agents investigate many types of fraud targeting the Postal Service once they occur.
Sometimes a fraud in one area means there is even more to uncover. In 2019, Postal Service managers in the Michigan area reported that people were shipping 10 to 20 parcels at a time to the same set of addresses, while insuring each package for $300. The managers suspected criminal activity and contacted the OIG. We investigate fraud related to customer insurance claims for mail and packages.