The Postal Service has updated its LEADing Together sales lead submission app.
In addition to allowing employees to easily submit leads and follow their progress, the updated version includes tips on how to start conversations with customers and how to ensure quality leads.
It also provides information on the USPS products and services small businesses use the most.
“The upgraded version provides more information for employees to help them speak to business customers and get the information needed to submit a lead, making the lead process easier than ever,” said Lou DeRienzo, a small-business senior specialist at USPS headquarters in Washington, DC.
The LEADing Together app can be used on all USPS-issued mobile phones and tablets.
LEADing Together combines the Business Connect, Clerks Care, Customer Connect, Mail Handlers, Rural Reach and Submit a Lead programs into one, using a common portal for current employees and retirees to enter customer information.
The Small Business and Lead Generation Programs page on Blue has more information.