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UPS leads peak season on-time rate again in 2022

January 10, 2023
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READ FULL ARTICLE AT » Supply Chain Dive

  • UPS maintained its edge while FedEx posted a sizable improvement in on-time deliveries during the 2022 peak season, according to a firm that tracks national carrier performance.
  • Between Black Friday and Christmas Eve, UPS led the way with 97.5% of parcels delivered on time, followed by FedEx (95.2%) and the U.S. Postal Service (94.3%), ShipMatrix said in a news release Thursday. ShipMatrix’s on-time data is based on millions of parcels shipped from more than 100,000 locations, factoring in each carrier’s specific delivery commitment times.
  • During the 2021 peak season, on-time performance was 96.9% for UPS, 88.2% for FedEx and 96.5% for the Postal Service.
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