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TSP now has 89% satisfaction rate, FRTIB says

August 23, 2023

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  • Satisfaction scores are on the mend for participant interactions with the Thrift Savings Plan. About 89% of TSP participants said they are satisfied with the TSP, according to the Federal Retirement Thrift Investment Board.
  • The percent is a new high for TSP after a major system update last summer. TSP participants’ use of new digital features is also climbing.
  • Downloads of the TSP mobile app doubled in just the last month, and participants’ use of the TSP’s online chat bot increased 14% between June and July.
    (Monthly board meeting – Federal Retirement Thrift Investment Board)
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