Postal management at the local level has always been hit-and-miss. Over my long career, I have had a few excellent managers and a lot of terrible ones. The good ones almost break your heart when they end up leaving your office, as most ultimately do. A bad manager can severely alter the work environment.
People often ask why the relationship between craft postal workers and management is so adversarial. A lot of that happens due to craft workers having a union contract that holds management’s feet to the fire to follow a contract. But it also happens because, every once in a while, the veil slips, and something shows you what certain managers think of those they are responsible for managing. When something like this comes to light, it really can show you what is going on behind the public eye