Opportunities exist for the Postal Service to improve its peak season initiatives to better forecast for transportation needs in certain markets, strategically offload mail between processing facilities, and plan for the impact of increased package volume post peak season
As of March 2025, 18 RTHs were active nationwide. While the Postal Service indicated that work handled at RTHs would be insourced, some RTHs, such as the Denver RTH, continue to be operated by contractors rather than Postal Service employees
A new U.S. Postal Service internal audit raises new criticism of the embattled Palmetto mail facility, which has been under fire for poor service and mail gridlock. The report says it’s better than it was, but still not good enough.
The Postal Service improved service performance at the Atlanta RPDC; however, performance is still below nationwide averages and well below goals
A postal customer in Bethesda, MD, had been expecting a new credit card, only it never arrived. Instead, the card was used in an attempt to withdraw $700 in cash from an ATM in the area. Our special agents took it from there.
While there is much to unpack in this thorough, investigatory work put together by Hull and her team, I would like to look at the report beginning on page 22, “Senior Executive Investigations.”
The Postal Service’s management of the Merchant Rate Card program was generally effective as 86 percent of platforms (54 of 63) sent USPS merchant identity and contact information as required, and the Postal Service received accurate postage for 99 percent of packages
The objective of our audit was to determine whether the PRC followed all applicable laws, regulations, and policies around employee compensation and benefits.
Our special agents routinely monitor the Postal Service’s massive facilities portfolio for potential fraud. The portfolio manages about 50,000 repairs and maintenance jobs annually, costing the agency well over $100 million per year.
The U.S. Postal Service transitioned its primary air cargo contract from one carrier to another on September 30, 2024, to further align its transportation strategy with anticipated Delivering for America network changes.