COLUMBUS, Ohio (WSYX) — After years of complaining about missing mail and a lack of deliveries, people who live in the Beechwold area of Columbus say they recently received an apology letter from USPS with mail from years ago.
Becky Samples has a paper trail of every time she complained to her local post office or USPS online.
She and her neighbors signed up for the informed delivery service through USPS to help track their mail. It shows them previews of what’s coming to their mailbox before it’s loaded into a mail truck.
Samples said she counted 25 pieces of mail that never made it to her house during a one-month period in 2021.
On Friday, she received several pieces of old mail from 2021 and 2022, including important tax documents, bills, and a Christmas card.