USPS tests new self-service concept

The Postal Service is testing a new Rapid Dropff Station concept to help customers expedite Label Broker and prepaid mail acceptance transactions.

Through the Label Broker service, customers who need to return a retail purchase but don’t have access to a printer can have a shipping label printed at a participating Post Office.

During the Rapid Dropoff Station pilot, customers will have the option of using a self-service kiosk for Label Broker and prepaid package drop-offs.

Here’s how it works:

• Customers looking to print labels or drop off prepaid packages go to a participating Post Office to locate the Rapid Dropoff Station kiosk.

• Customers can complete as many label prints and label acceptance scans as needed. Customers can also receive acceptance scans for prepaid packages.

• Once the transaction is complete, the customer drops off his or her packages at the designated package drop-off drum.

The Postal Service is testing the Rapid Dropoff Station concept at the Gunston Plaza Post Office in Lorton, VA. Additional sites may be added later.


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