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EFFECTIVE IMMEDIATELY
The Southern Area Delivery and Retail Operations group is announcing a suspension of the Priority Mail Express Money-back Guarantee in the seven 5-Digit ZIP Codes below due to the long term impacts in these offices from Hurricane Ian.Priority Mail Express shipments will not receive a refund of postage and fees for service failure in these 5-Digit ZIP Codes until further notice:
Only lost packages will be eligible for refunds following standard procedures.
https://postaltimes.com/wp-content/uploads/2022/10/Suspension-of-Priority-Mail-Express-Money-Back-Guarantee-Due-to-Hurricane-Ian.pdf