Some Steamboat Springs residents say they haven’t received mail for weeks

STEAMBOAT SPRINGS, Colo. — Residents in Steamboat Springs said that for several weeks now, they have not been receiving their mail.

James Boxrud, a spokesperson for the U.S. Postal Service, said the post office in Steamboat Springs is short-staffed by as much as half. USPS employees from across Colorado are being sent in to assist in getting mail and package delivery caught up in the mountain town.

“We know we have not met service expectations of the community and are working hard to restore the respect of the public,” Boxrud said.

He said USPS has been aggressively working to hire clerks and carriers and that the staffing challenges aren’t unique to Steamboat Springs.

“The advent of the pandemic, the increase of consumer use of ordering necessities online and the national employment challenges have exacerbated this for many communities,” he said. “We will continue flexing our available resources and augmenting from the surrounding region to help with the workload.”

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