Postal service audit exposes Kansas City mail problems

Mail delivery has become so erratic that Congress ordered an investigation and audit by the inspector general for the United States Postal Service.

But many of those who work for the postal service say that yet another audit isn’t necessary.

“There have been times when people would come in, work for an hour and leave,” said Toni Robinson, who has been a postal employee since 1985 and is now head of the local chapter of the American Postal Workers Union.

FOX4 spoke with several postal employees who say the root of the problem is obvious: Poor management and inadequate staff retention.

Robinson blamed long hours and bad management for causing nearly 60 percent of new employees to quit within the first year.