Thu. Jun 13th, 2024

Postal problems for rural communities

May 3, 2023


WASHINGTON (Gray DC) – Town Manager Dara MacDonald of Crested Butte, Colorado, which has a population of fewer than 2,000 people, has been talking to the Post Office since 2018 to try to get mailing problems fixed in her community. She blames many of the issues on personnel shortages.

“So in Crested Butte we don’t receive any home delivery at all. We only receive mail through P.O. Boxes, which has resulted in a lot of long lines. That’s our most pressing problem,” said MacDonald, “with parcel delivery there is no parcel lockers so anytime someone gets something from Amazon, Wayfair, or any online retailer they literally have to wait in line at a desk and that line can be hours long.”

MacDonald said the U.S. Postal Service did hold a job fair in the community a few weeks ago, so she is hopeful things are changing. She said she’s also noticed a recent improvement in service after years of what she calls ‘subpar’ service. However, she said the town needs more communication from the U.S. Postal Service about what the future holds. Now, leaders have joined nearby municipalities to explore legal options.

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