USPS DMM Revision: Package Intercept Redirection Options

Effective November 3, 2025, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®), section 507.5.1.1, to clarify the Package Intercept service redirection options available for Postal Service retail and commercial customers

PMG Heroes: The Eyes and Ears of Their Communities

The 22-year-old program is based on a tried-and-true concept: Postal Service employees act as the eyes and ears of their communities. They come to know the habits and routines of their customers and are often first to notify first responders or render aid in emergency situations.