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Login.gov pilot program expands nationwide

June 22, 2023
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The Postal Service recently expanded a pilot program offering in-person identity proofing services for Login.gov at more than 18,000 Post Offices across the United States.

USPS began the pilot in February 2022 in seven locations in Maryland, Virginia and Washington, DC.

Login.gov is a shared service used by several federal agencies, including USAJobs and the Small Business Administration.

When using a Login.gov account, users can access applications from participating agencies.

USPS in-person proofing, or IPP, gives agencies a way to securely verify registrant identities when they cannot be validated online.

In 2022, USPS began working with the General Services Administration (GSA) to launch an IPP pilot program for Login.gov users who were unable to verify their identity online. Because of its success, USPS and GSA extended the program nationally.

Login.gov users can now validate their identities for free at any participating USPS retail location, with no appointment needed. Those customers will need to present their enrollment barcode provided by Login.gov and have original, nonexpired identification.

“Thousands of transactions since February 2022 have been efficient and successful,” said Ann Marie Tallarino, USPS digital business solutions specialist.

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