Thu. Nov 21st, 2024

Houston USPS customers frustrated by issues with mail delays, missing packages

September 24, 2024

READ FULL ARTICLE AT » khou.com

HOUSTON — Almost a year after we first told you about major issues involving mail in Houston, it may be happening again. The issues that started last December dragged on for months and led to a Congressional investigation and demands for change.

Now, USPS customers are calling and emailing KHOU 11 about recent delays.

In May, KHOU 11 was invited to tour the Missouri City facility, also known as the South Houston Local Processing Center (SHLPC). At the time, USPS Vice President of Regional Processing John DiPeri said he wanted all the mail sent within Houston to be processed there. He promised it would be 95% operational by the end of August.

“The machines here will be sufficient to handle all of the destination Houston packages,” DiPeri said

It’s not yet clear if the U.S. Postal Service has achieved those goals or if network modernization is behind the latest round of delays.

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