Such frustration over mail delays and lost packages has persisted in Georgia for months, tied to the opening of the new regional processing and distribution center in Palmetto.
The facility’s launch, a consolidation effort, which is part of the ‘10-year Delivering for America’ plan to save the postal service, led to a detrimental drop in service for the state. In March, only 36% of First Class Mail was being delivered on time as residents scrambled to get answers about missing prescriptions, packages, tax papers and other critical documents.
While first-class mail service has improved over the past nine months, the latest data published on the USPS Service Performance Dashboard reveals that rebound remains below the agency’s goal.
The latest data shows that 73% of First Class mail is delivered on time in Georgia—remaining below the U.S. Postal Service’s target of 93%. This target has been lowered from the agency’s previous 95% target, a fact that members of Congress have recently addressed.
