As a 34-year postal employee with over 25 years as a management official and over 20 years as a NAPS local and national officer, I think back over the years of the different terminology we have used as slogans for providing mail processing and delivery services to the American people. There have been so many, I can’t recall them all.
I just know that, as a frontline manager/supervisor, our daily objective was the efficient processing and delivery of every piece of committed mail each and every day. As I watch the transformation of the agency I loved working for and the people I loved working with, I am concerned the senior leaders of this great American treasure have forgotten those objectives. In the midst of trying to transform the Postal Service, I am sad to say it looks like senior leaders have lost their way to the detriment of this great institution.