Postmaster General Louis DeJoy has privately told associates in recent days that the hard part of his job at the U.S. Postal Service is just beginning.
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Within his first month on the job, he issued orders that slowed mail service in the run-up to the 2020 election and faced a barrage of lawsuits that accused him and the agency of tanking postal delivery as tens of millions of voters prepared to mail in their ballots. Delays dragged into the holiday season; consumers widely reported problems paying bills by mail and sending and receiving Christmas packages.