The Delivering for America plan is helping the Postal Service move into a promising future, Postmaster General Louis DeJoy told more than 1,000 employees recently.
“Going forward, we need to be nimble, agile and move in alignment with the plan,” DeJoy said.
He spoke in Denver at the United Postmasters and Managers of America’s seventh national convention. The group, also known as UPMA, provides professional development for postmasters, managers and supervisors.
DeJoy cited examples of businesses that failed to innovate and evolve, such as Blockbuster and Motorola, and said USPS was falling into a similar trap.
In its case, the Postal Service was struggling under the weight of a broken business model, substantial declines in mail volume and a management strategy that failed to rise to these challenges.
“We were not seeing the future,” DeJoy said.
Under Delivering for America, which USPS began implementing in 2021, the organization is working to achieve better operational, service and financial performance.
These efforts include modernizing processing facilities; creating a retail footprint where USPS serves as an extension of government and business customers; upgrading the postal delivery fleet through the use of electric vehicles; becoming the greenest way to mail and ship; offering better working conditions for employees; and strengthening the Postal Service’s voice.
DeJoy also encouraged UPMA members to learn about the plan and talk it up with their employees.
When everyone is on board, he said, “we will be a high-performing organization that has a vibrant future.”
In addition to his remarks at the UPMA convention, the postmaster general also visited the Denver Network Distribution Center and the Aurora, CO, Post Office.