Thu. Jun 13th, 2024

Chairman Connolly to Hold Field Hearing on Postal Service’s Poor Delivery Performance in Baltimore

February 13, 2022
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Washington D.C. (February 10, 2022)—On Monday, February 14, 2022, at 11:00 a.m. ET, Rep. Gerald E. Connolly, Chairman of the Subcommittee on Government Operations will hold a field hearing in Baltimore, Maryland to examine the longstanding poor performance of the U.S. Postal Service in the greater Baltimore area, including an examination of the root causes and potential solutions to slow mail service.

Baltimore residents experience some of the worst postal service performance in the country. Single-Piece First-Class Mail designated for three-to-five-day delivery in the Baltimore area arrived on time only 63.2% of the time in the fourth quarter of fiscal year 2021.

Throughout 2020, Postal Service senior staff, including the Postmaster General, made consequential operational changes to mail and package delivery without consulting customers. These changes worsened delivery service performance in the Baltimore area and disrupted critical delivery services amidst a global pandemic to the detriment of mailers and customers. Recent performance in Baltimore has improved, but Baltimore has more often than not underperformed the nationwide average since Fiscal Year 2012.

This hearing will examine the root causes of postal service delays and the Postal Service’s plans to address them, as well as highlight the need for robust congressional oversight of the Postal Service.


At approximately 2:00 p.m. ET, at the conclusion of the field hearing, Chairman Connolly and members of the Maryland congressional delegation will hold a press conference to recap the information uncovered at the hearing.



Subcommittee on Government Operations hearing entitled “Waiting on the Mail: Postal Service Standard Drops in Baltimore and the Surrounding Area.”


Monday, February 14, 2022, at 11:00 a.m. ET

University of Baltimore

John and Frances Angelos Law Center

Baetjer Howard Moot Court Room

1401 North Charles Street

Baltimore, MD 21201



Mr. Eric Gilbert

Acting Executive Postmaster, Baltimore

U.S. Postal Service

Ms. Melinda Perez

Deputy Assistant Inspector General for Audit

Office of Inspector General

U.S. Postal Service

Ms. Rictarsha Westmoreland

Mail Processing Clerk and Shop Steward

U.S. Postal Service


Mr. Chuck Metzger




A livestream will be available on YouTube and the Committee on Oversight and Reform website.



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