Virginia’s mail delivery, once the nation’s worst, is fighting an uphill battle to reliably deliver mail.
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Its problems include widespread absenteeism, a leadership void, and delays bringing mail from local post offices to Richmond’s Sandston sorting facility, resulting in slower sorting and ultimately slower mail. That’s according to an audit by the Postal Service’s main oversight agency.
The analysis is a follow-up to an initial fact-finding mission reported last year, which found employees asleep on mail trucks and a litany of problems affecting on-time mail delivery. The Postal Service told auditors it would take action to fix the identified shortcomings.
In one note, the auditing team said that around 19% of employees scheduled to work “don’t show up,” and that Richmond’s Sandston facility ranks in the bottom 10th percentile in employee attendance.
“Employees were not concerned about the consequences,” the audit said.