USPS Coding Error Missed $22.6 Million In Postage, Blocked $6.1 Million In Refunds

A coding error caused the US Postal Service’s Automated Package Verification system to ignore millions of package measurements for months, allowing some underpaid postage to go undetected while preventing some overpayments from being refunded.

new USPS Office of Inspector General management alert found the Postal Service failed to add the updated name of its Automated Parcel Bundle Sorter machines to APV’s list of trusted equipment.

As a result, APV ignored between 30 million and 50 million scans per week beginning in March 2026. The OIG estimates USPS missed $22.6 million in underpaid postage and failed to identify $6.1 million in overpayments from March through May.

Related posts

2 Comments

Scot Rhodes

The Postal Service failed to protect revenue because management did not establish a program monitoring system. And they want more money from the government…

From the OIG report:
We found that this issue primarily occurred due
to insufficient monitoring of the program by the
Postal Service. Management did not establish
a monitoring process that would alert staff to
significant changes to scans in its system and roles
and responsibilities for addressing these instances
to protect revenue. Contractors acknowledged that
they had no monitoring process that would alert
them of such changes unless they are explicitly told
about them.

garbageboy

Almost 30 years back when I got hired.
USPS promoted from within?? I always thought that made sense.
What, I learned was. They promoted the worst employees
The thought of getting out of working was more important then
promoting people that know how to do their job???

Share this
Send this to a friend