The agency said operational disruptions, including the shutdown of a St. Louis processing facility, hurt its performance.
The U.S. Postal Service’s delivery performance faltered during the peak holiday shipping season, according to data released by the agency Friday.
On-time delivery rates for the first quarter of fiscal year 2024, which ran from Oct. 1 to Dec. 29, declined both year-over-year and sequentially in the Postal Service’s First-Class Mail, Marketing Mail and Periodicals categories.
The average time for the Postal Service to deliver a package or mailpiece in the final week of the quarter was 2.7 days, slower than the 2.5 days during the comparable period a year earlier.
