Our objective was to evaluate the Postal Service’s process for estimating and monitoring the return on investment for capital projects. To accomplish our objective, we reviewed the lifecycle—including evaluation, approval, management, and post-deployment monitoring—for selected capital projects.
The U.S. Office of Special Counsel (OSC) today announced a legal victory in its longstanding effort to obtain relief for a Maine Air National Guardsman who was wrongfully denied reinstatement in his Postal Service job following his post-9/11 military duty.
A congressional watchdog found the Postal Service’s initial steps to implement a 10-year reform plan and Congress passing major reform legislation last year are putting the agency closer to overcoming its long-term financial challenges.
It is critical that service performance be properly tracked, measured and reported transparently. To that end, we will continue to update this page with our most recent service reports and data to track the Postal Service’s progress in this area.
The USPS has taken issue with the findings, in part because it is faulted for not strictly adhering to the GAO’s best practices in project management. It said in a response letter to the GAO that its strategic process for implementing the 10-year Delivering for America plan was “robust and effective.”
Through an investigation, OIG agents discovered that a pharmacy was paying doctors to prescribe an expensive medication, send the prescription for that medication to be filled at that pharmacy, and then pay the doctors for their “business.”
The U.S. Postal Service recently announced quarterly financial losses of $1.7 billion, as well as declines in the volume of First-Class Mail, Marketing Mail, and packages. Financial challenges like this are nothing new.
The U.S. Postal Service doesn’t have “a formal way to capture lessons learned” during a project and disseminate those findings, despite already having the information to do so, a government watchdog found.
USPS’s policies for implementing Strategic Plan projects fully or substantially met six of 11 selected GAO leading practices for project management. However, GAO found that USPS’s implementation policies partially or minimally met five leading practices
As set forth in the attached letter, the Postal Service has determined that all jurisdictional assignments on the HOPS will be awarded to the Mail Handler craft except for the function of Keying or Facing on the Reject Lane.