USPS OIG – Postal Regulatory Commission Acquisition Planning and Contracting Practices
We identified opportunities for the PRC to improve internal controls and policy throughout the acquisition planning and contracting process.
USPS
USPS OIG – Follow-Up to Nationwide Employee Background Screening
The Postal Service conducts background screenings to gather sufficient information about a person’s character, reputation, and allegiance to the United States to determine eligibility for appointment or suitability for retention as a Postal Service employee.
USPS OIG – Address Management System for Rural Routes
We found delivery unit management did not ensure edit books were submitted timely for maintaining delivery points and other route information. However, edit book submissions improved since updated policy was issued in December 2022.
How a U.S. Postal Service Crackdown on ‘Indecency’ Led to DC’s First All-Humor Comic
In the latest Comic Book Legends Revealed, learn how the U.S. Postal Service inadvertently led to the creation of DC’s first all-humor comic series
USPS OIG – Parcel Select Billing Determinants Process and Procedures
The Parcel Select billing determinant calculations and process were generally accurate and complete. However, we identified a calculation error and an opportunity to improve the Parcel Select billing determinant standard operating procedures (SOPs).
SDP/SI Partners with MCGard in Producing an Anti-Theft Locking System for the U.S. Postal Service
USPS reported “an increase in high volume mail theft incidents from mail receptacles, including blue collection boxes: 38,500 in FY22 and more than 25,000 in the first half of FY23”. The USPS has taken action to upgrade the blue collection boxes with a superior locking system.
USPS OIG – Postal, Postal, Postal
However, with six organizations bearing the term “postal” in their name, it’s hard to avoid confusion about who does what. Let’s take a Venn-type look at all these entities.
USPS OIG – Progress Made to Reduce Mail Excluded from Service Measurement
The Postal Accountability and Enhancement Act of 2006 required the Postal Service to establish and report on service standards, or timeliness goals.
New, consolidated USPS facilities are operating smoothly, but not yet delivering on improved working conditions
The Postal Service opened its new facilities before bathrooms and break rooms were built.
USPS OIG – The Path Forward for the Postal Service Loyalty Program
The Postal Service has opportunities to improve the management of its future loyalty program. For its previous program, management did not set targets to measure key performance objectives, such as customer retention, attrition, or annual revenues.