USPS OIG – International Approaches to Adjusting the Universal Service Obligation
The universal service obligation (USO) guarantees all citizens within a country affordable, consistent postal service, regardless of location
OIG
USPS OIG – Postal Service Management of Overtime Hours
Overtime hours have declined from 172.9 million in 2021 to 117.8 million in 2024. Even with this decline, opportunities continue to exist to improve the management of unauthorized overtime in the Time and Attendance Collection System (TACS)
U.S. Postal Inspection Service’s Expense Purchase Card Use
We found opportunities to improve the Postal Inspection Service’s management of the purchase card program
Review of the Postal Regulatory Commission’s Compliance With the Federal Information Security Modernization Act of 2014 for Fiscal Year 2025
The PRC has made incremental advancements in its information security program since the FY 2024 FISMA audit
USPS OIG – Increasing Costs in Workers’ Compensation at the Postal Service
The Postal Service’s workers’ compensation costs per workhour have been consistently higher when compared to the private industry
USPS OIG – The Evolution of the Post Office Network
Throughout the Postal Service’s 250-year history, local post offices have been one of the most visible parts of the agency and a critical component of binding the nation together
USPS OIG – Network Changes: Regional Transfer Hubs
While the Postal Service had some successes during implementation, we identified opportunities for the Postal Service to better evaluate RTH operations and measure success
USPS OIG – Shipping and Handling of Day-Old Poultry
While the Postal Service works continuously to improve practices for the well-being of lives, such as developing policy and procedures, we found opportunities exist to further protect the lives’ welfare
USPS OIG – Serving America: Retail Unit Accessibility
Retail unit accessibility for Postal Service customers was inconsistent at times due to units that opened late, closed early, or closed for an entire day
USPS OIG – Iowa-Nebraska-South Dakota District: Delivery Operations
We identified deficiencies in four of the five areas we reviewed that affected the efficiency of operations at the Omaha P&DC.