OIG
USPS OIG – Postal Service Customer Experience – Delivery Surveys
Delivery is central to the U.S. Postal Service’s mission, and the Postal Service is legally mandated to measure customer delivery ...
USPS OIG – Corporate Information Security Office Workforce
The Postal Service network links more than 31,000 facilities and connects more than 653,000 employees and hundreds of systems for ...
USPS OIG – A Chance Encounter
Within moments of pulling over, she realized this was no ordinary traffic stop — far from it: St. Louis Metropolitan ...
USPS OIG – Penalty Overtime
Our objective was to assess the Postal Service’s management of penalty overtime. For this audit, we analyzed nationwide penalty overtime ...
USPS OIG – Postal Regulatory Commission Acquisition Planning and Contracting Practices
We identified opportunities for the PRC to improve internal controls and policy throughout the acquisition planning and contracting process ...
USPS OIG – Follow-Up to Nationwide Employee Background Screening
The Postal Service conducts background screenings to gather sufficient information about a person’s character, reputation, and allegiance to the United ...
USPS OIG – Address Management System for Rural Routes
We found delivery unit management did not ensure edit books were submitted timely for maintaining delivery points and other route ...
USPS OIG – Parcel Select Billing Determinants Process and Procedures
The Parcel Select billing determinant calculations and process were generally accurate and complete. However, we identified a calculation error and ...
USPS OIG – Postal, Postal, Postal
However, with six organizations bearing the term “postal” in their name, it’s hard to avoid confusion about who does what ...
USPS OIG – Progress Made to Reduce Mail Excluded from Service Measurement
The Postal Accountability and Enhancement Act of 2006 required the Postal Service to establish and report on service standards, or ...