USPS OIG - Service Performance Dashboard

USPS OIG – Service Performance Dashboard

It is critical that service performance be properly tracked, measured and reported transparently. To that end, we will continue to ...
Billing Data Caught the Eye of USPS OIG Analyst

Billing Data Caught the Eye of USPS OIG Analyst

Through an investigation, OIG agents discovered that a pharmacy was paying doctors to prescribe an expensive medication, send the prescription ...
USPS OIG - Postal Service’s Use of Automated Guided Vehicles

USPS OIG – Postal Service’s Use of Automated Guided Vehicles

Automated Guided Vehicles (AGVs) are powered industrial vehicles modified to enable driverless operation. Beginning in June 2019, the Postal Service ...
USPS OIG - Repair and Maintenance of Package Sorting Machines at Delivery Units

USPS OIG – Repair and Maintenance of Package Sorting Machines at Delivery Units

The Postal Service did not properly perform maintenance on package sorting equipment at three of the four delivery units reviewed to ...
USPS OIG - Compensation, Benefit, and Bonus Authority in Calendar Year 2022

USPS OIG – Compensation, Benefit, and Bonus Authority in Calendar Year 2022

Postal Service complied with the applicable compensation provisions of the PAEA and its policies and guidelines related to benefits, bonuses, ...
USPS OIG - Management of the Postal Service’s Smartphones

USPS OIG – Management of the Postal Service’s Smartphones

Our objective was to assess management of the inventory, lifecycle, and utilization of the Postal Service’s smartphones. We used a combination ...
USPS OIG - So, You Think You’re Going to Overcharge the Government…

USPS OIG – So, You Think You’re Going to Overcharge the Government…

A USPS OIG criminal investigator uncovered overinflated labor and materials, and determined the construction company was not billing according to ...
USPS OIG - Can the Postal Service Flatten Flats Costs?

USPS OIG – Can the Postal Service Flatten Flats Costs?

Postal Service flats have a problem. As a group, they don’t cover their costs.Last year, they collectively lost the Postal ...
USPS OIG - Efficiency of Surface Transfer Centers in the Western Pacific Region

USPS OIG – Efficiency of Surface Transfer Centers in the Western Pacific Region

Surface Transfer Centers are facilities where mail and packages are received in containers for consolidation and staging to be loaded ...
USPS OIG - Service Performance During the Fiscal Year 2023 Peak Mailing Season

USPS OIG – Service Performance During the Fiscal Year 2023 Peak Mailing Season

Each year, the U.S. Postal Service network stresses to accommodate the peak mailing season — Thanksgiving through New Year’s Day ...